Turning Point takes the protection of your data seriously and this page sets out how we use and protect any personal information you may provide us with.
We may change this policy from time to time by updating this page, you should therefore check this page occasionally to ensure that you are happy with any changes. The date of any updates or amendments to this Policy will be made clear at the top of the page.
When you supply your personal details to this clinic they are stored and processed for the following 4 reasons (the parts highlighted in bold are the relevant terms used in the Data protection Act 2018, which includes the General Data Protection Regulation):
We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.
Your records are stored:
We will never share your data with anyone who does not need access without your written consent. Only the following people/agencies may have access to your data:
You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records.
Cookies are small text files that are downloaded and stored on your computer when you visit a website. Most websites use them but the information they contain varies from website to website. They can used for example to enable a website to remember your preferences, remember what you have put in your shopping basket, or count the number of visitors to each web page.
We do not use any third party Cookies or third party analytical software.
For more information on Cookies and how to control and manage them please visit this link
Links to other websites
How to contact us
If you would like a copy of the personal information we hold on you, or if you have any requests concerning your personal information or any questions or concerns about our privacy practices, please email us, or write to us at the following address:
Turning Point Clinic
79c South Street
Devon EX36 4AG
We will respond to your communication within one month of receipt of the request.
You have the right to complain to the Information Commissioner’s Office (ICO) if you feel that we have not responded fairly to your requests. You can find their contact details here: https://ico.org.uk/concerns/
BA DO Cert Ed
Dip BFD, Cert Clin Hom, Cert Ed.
79C South Street
Devon EX36 4AG
tel: 01769 574833
mob: 07944 411681